Expand the power of recognition with Partner Appreciation
Imagine how exciting it would feel to be constantly greeted with direct, authentic, real-world customer appreciation for your people, ready to review and share.
With Workstars new Partner Appreciation feature, you can achieve just that.
As part of Workstars’ ongoing strategy to create recognition tools that serve a growing need to connect rewards to all aspects of an organisation’s performance and feedback footprint, partner appreciation is a key strategic feature for HR professionals.
How Partner Appreciation works
As an opt-in feature, Partner Appreciation automatically generates a URL and landing page for each employee, providing customers, suppliers, patients and contractors with the opportunity to send positive feedback.
HR teams can use the unique link on an employee’s email signature, or as a QR code on name badges, or even customer receipts.
Andrew Greenwood, Director of Sales and Support at Workstars said: “For many industries, external validation of an employee’s impact can carry more weight than any internal feedback.
“Partner Appreciation is not only a simple addition to our core features, it allows organisations to embed every employee’s unique link or QR code into any 3rd party interaction.
“The potential for a significant and sustainable increase in a largely untapped area of employee feedback is clear.”
All feedback is queued for a quick HR admin suitability check, before being approved and shared onto your Recognition Wall – and a financial reward can be attached if you wish. That means employees can make a difference whilst at work and buy dinner with their digital card or payment on the way home – the process is that efficient.
Andrew Greenwood continued: “This natural 3rd party touch point is the perfect time to drive public review traffic. If someone has taken it upon themselves to appreciate your people, there is every chance they will be happy to jump on to Trustpilot or another external review platform at the same time. Simply adding your Trustpilot details to the system means a thank you follow-up message directs people to your page.”
Why Partner Appreciation matters for employees
For front-line employees, a large part of their daily interactions take place outside of their team or colleague relationships. That means many employees in industries such as leisure and retail, or specific roles like nursing, are living in a feedback desert. HR professionals have long been aware that job satisfaction is closely associated with praise and appreciation, and many employees can become disillusioned or even de-motivated without this valuable reinforcement of their efforts. Any reward is very much secondary.
The benefits to employees don’t stop there. The alternative perspective provided by external feedback can provide a much more rounded, almost fairer view of an employee’s performance, which employees welcome. They deliver where it matters, be it service, patience, product knowledge or actively practising your corporate values,
Want to learn more about Partner Appreciation and how Workstars will transform the recognition conversation in your organisation? Then book a live tour and demo here.